Shipping

• Orders are processed within 5–7 business days (most items are custom-built).
• We ship via UPS & USPS. Shipping rates are calculated at checkout.
• Additional charges may apply to AK, HI, PR, and international orders.
• International customers are responsible for duties, taxes, and import regulations.
• Delivery times vary and carrier delays are outside our control.
• Damaged or Defective Items Report issues within 48 hours of delivery.
• Photos are required (item + packaging).
• If approved, we will offer a replacement or refund.

Returns

Returns accepted within 30 days of delivery date. Items must be unused, uninstalled, and in original packaging.

Non-returnable:

• Installed or used items
• Items damaged by improper installation

Return Authorization (RA#)

• All returns require an RA# (Return Authorization).
• Returns without an RA# will not be accepted.

Return Shipping & Fees

• Customer pays return shipping unless item is defective, damaged, or incorrect.
• Original shipping costs are non-refundable.
• A 20% restocking fee applies to all non-defective returns.

Exchanges & Refunds

• Defective/damaged items: free replacement or full refund.
• Refunds are issued after inspection (allow 5–10 business days).

Order Cancellations

• Orders can only be canceled before production or shipment.
• Custom-built items may not be canceled once in production.

Fitment Disclaimer

Customers are responsible for verifying compatibility before ordering. We do not guarantee fitment for modified vehicles or variations.

Returns due to fitment issues are treated as non-defective returns and are subject to:

• Return shipping costs
• Restocking fees
• Installation & Liability

Products must be installed by qualified professionals.

We are not liable for:

• Improper installation
• Vehicle or property damage
• Personal injury or misuse

All installation and use are at the customer’s own risk. We do not cover labor or additional costs.

Warranty

Products are covered only by the manufacturer’s warranty (if applicable).

We disclaim all other warranties, including:

• Merchantability
• Fitness for a particular purpose

We are not liable for indirect or consequential damages (e.g., labor, loss of use, or revenue).

Chargebacks & Fraud Protection

By placing an order, you agree to this policy and authorize us to dispute any chargeback that contradicts these terms.

We may provide the following as evidence in disputes:

• Order confirmation and payment authorization
• Shipping confirmation and tracking
• Delivery confirmation (including signature, if applicable)
• Customer communications

Chargebacks filed for non-defective items, fitment issues, or failure to follow this policy may be denied and may result in:

• Reversal of funds
• Additional fees or collection actions where permitted by law

We reserve the right to cancel or refuse any order suspected of fraud or abuse.